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Still worried about being a Vonage user? Just because it's not on the front pages this week doesn't mean you shouldn't be looking at alternatives, just in case. And you may be surprised at what other carriers can offer you. Vonage's big advertising budget tends to drown out some of its smaller competitors but that doesn't mean they can't provide a good service.... ...
Keep those blue screens of death jokes coming, but don't be fooled. However funny it might seem to entrust your phone system to the software everyone loves to hate, Microsoft is on track to become a dominant IP telephony player. It surely won't mind if people get the wrong impression about what it can or wants to do. After all, the more clear it is about its plans, the fiercer oppositio... ...
It’s not often that a feisty upstart attempts to go head-to-head with industry behemoths such as Cisco Systems and Hewlett-Packard, but Telanetix is doing just that. Putting a hi-tech spin on the battle of David vs. Goliath, the fledglin... ...
Today’s high-priced telepresence systems may be out of reach for most, but if industry experts are right, it won’t be long before this revolutionary visual conferencing tool is as much a part of corporate America as coffee mugs and staplers.With offerings from major players such as Cisco Systems, Hewlett-Packard, Teliris, TANDBERG and Polycom, a telepresence system &ndas... ...
Question: Which mobile VoIP client will end up the winner? Answer: What do you mean by mobile VoIP client? Is it software that lets you make VoIP calls via your cellular data service? That lets you make WiFi calls using your dual mode handset? That lets you initiate cellular calls that end up being delivered over the Internet? Or some or all of the above? You see the problem. At present, mobile... ...
Starting a few years ago, Google began buying thousands of miles of so-called “dark fiber”--fiberoptic communications wiring that was installed in the ground but going unused. The fiber was historically cheap thanks to a fiberoptic building boom that had gone bust, allowing the Mountain View search giant to acquire large amounts of it for pennies on the dollar. ...
For a few years now, VoIP technology has allowed customers to centralize their business communications, from faxes to voicemail messages, in a single Microsoft Outlook inbox. But expanded integration features such as directory dialing and calendar synchronization are proving to be a potential business generator for resellers.Related Articles... ...
In part one of this special Polycom On Demand podcast, the hosts visit with several Polycom employees during their time on the show floor and review three new announcements made by Polycom during the show, including the new IP phones and softphone enabling solutions.Products and services mentioned in the announcements include: Polycom HD Voice ...
It's no secret that ShoreTel's success over the past few years has gone hand-in-hand with the growing interest of small businesses in VoIP. The Sunnyvale, Calif. based IP PBX vendor has done a good job of providing products that fulfilled that interest. But a new Infonetics report provides some surprising insights into the pre-IPO company's success. Hint: it's not just due to th... ...
You may not currently have a huge choice in buying VoIP phones. After all, most companies buy phones that work with their PBXs, not the other way around. You're often limited to your PBX vendor's proprietary or third party vendor-certified models -- at least until session initiation protocol (SIP) is mature and ubiquitous enough to become the standard (that might take a while). ...
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How To Use the Features of HipTel |
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 Voicemail System Options
To access your voicemail
from a station on the VON
Systems Network, Dial  . You will be prompted for a
password - the default
password is your phone
number.
To access your voicemail
from a phone outside the
network, you must first dial
your number, and press  . You will be prompted for
your mailbox number,
which is your phone
number or your extension.
You will then be promoted
for your password -
the default password your
phone number.
Features and Accessibility
-
Read voicemail messages
- 4 Play previous message
- 5 Repeat current message
- 6 Play next message
- 7 Delete current message
- 8 Forward message to another mailbox
- 9 Save message in a folder
- * Help; during message playback: Rewind
- # Exit; during message playback: Skip forward
- Change Folders
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Mailbox Options
- 1 Record your unavailable message
(this is the one that will play)
- 2 Record your busy message
- 3 Record your name
- 4 Record your temporary message
- 5 Change your password
- * Return to the main menu
- # Exit
After recording a message
- 1 Accept
- 2 Review
- 3 Re-record
 Star Codes
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KEY |
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CALL FEATURES |
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*50 |
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Disable Call Waiting
for all subsequent calls) |
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*51 |
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Enable Call Waiting
(for all subsequent calls) |
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*70 |
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Disable Call Waiting
(Per Call) |
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*71 |
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Enable Call Waiting
(Per Call) |
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*72 |
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Unconditional Call Forward
To use this feature, dial "*72" and get the dial tone. Then
dial the forward number and "#" for a dial tone, then hang up. |
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*73 |
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Cancel Unconditional Call Forward
To cancel "Unconditional Call Forward", dial "*73" and get
the dial tone, then hang up. |
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*90 |
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Busy Call Forward
To use this feature, dial "*90" and get the dial tone. Then dial
the forward number and "#" for a dial tone, then hang up.
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*91 |
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Cancel Busy Call Forward
To cancel "Busy Call Forward", dial "*91" and get the dial tone,
then hang up.
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Flash/*87/
transfer number |
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Blind Transfer
To transfer one caller to another caller. Press flash and
dial *87, then dial number of caller to transfer to, followed
by the “#”.
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Flash/
transfer number |
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Attended Transfer
To transfer one caller to another caller, but speak to new
caller first. Press flash and dial number of caller to transfer
to, followed by the “#”. You are now in conversation with
that caller. Hang up to complete transfer.
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Flash/Hook |
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Call Waiting
When in conversation, this action will switch to the new
incoming call if there is a call waiting indication. When in
conversation without an incoming call, this action will
switch to a new channel for a new call. |
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Flash/*23/ Flash |
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Three Way Calling
When in conversation, this action will add a third caller to
the original conversation. When in a conversation press
flash/hook and dial *23 and place a new call. Press flash
again to connect the third party to the original call.
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USE HIPTEL FEATURES?